FAQs

Network Services

Installation, setup and management of a company-wide network is a critical part of most businesses’ operation. Network maintenance and management forms a large portion of the work handled by an IT support company. A well-designed network provides access to company data from all authorized workstations in the firm. The network is monitored remotely around the clock to keep it operational, and to optimize the network up-time and efficiency. Network security protocols help to defend your IT systems from hacking, viruses and spyware, and these services are managed by your support company and that is us.

Infrastructure Management

Your chosen IT support company should have a solid knowledge of hardware and software, and be able to manage patches, security and updates for all the company’s workstations. The technicians on call provide first level support by phone or email for problems experienced by users, and send a technician to your premises to deal with problems that cannot be resolved remotely. We as a IT support company has personnel who specialize in different aspects of IT management, and is able to send a technician with the right skills for each problem.

Additional Services

A company may choose to focus only on hardware and software support, or it may offer a variety of additional technology services, such as email marketing and social media management. Email is a particularly cost effective form of marketing, based on the number of users it can potentially reach. We support company that offers email marketing services which will help you build substantial email databases, create compelling email content, design templates, send out bulk emails, analyze the success of campaigns and evaluate changes for future campaigns. 

Anti-virus software is a program or set of programs that are designed to prevent, search for, detect, and remove software viruses, and other malicious software like worms, trojans, adware, and more.

These tools are critical for users to have installed and up-to-date because a computer without anti-virus software installed will be infected within minutes of connecting to the internet. The bombardment is constant, with anti-virus companies update their detection tools constantly to deal with the more than 60,000 new pieces of malware created daily.

There are several different companies that build and offer anti-virus software and what each offers can vary but all perform some basic functions:

• Scan specific files or directories for any malware or known malicious patterns
• Allow you to schedule scans to automatically run for you
• Allow you to initiate a scan of a specific file or of your computer, or of a CD or flash drive at any time.
• Remove any malicious code detected –sometimes you will be notified of an infection and asked if you want to clean the file, other programs will automatically do this behind the scenes.
• Show you the ‘health’ of your computer

Always be sure you have the best, up-to-date security software installed to protect your computers, laptops, tablets and smartphones and we will guide you in each and every process.

Knowledgeware Technologies is always looking for enthusiastic, hardworking and dedicated employee. For a company to succeed we believe in working with ethics and environment which suits the employee best, and this is the way to move forward. So, in order to acheive this organizational goal we provide trainee program and internships in order to produce good employees. We look forward to any interested individual with good set of skills and experience and academic background to apply for any job which is presently available. Know more....

Yes, we do. We not only help setup you computers we also provide stuff like general ideas, requirements for your organizational needs in order to achieve smooth and efficient operations of any institutions. Our services are non-stop do write to us....